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Terms and Conditions

Welcome to KetoPrem's online store. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchases. If you do not agree with these terms, please refrain from using our website.


1. Use of the Website:

1.1. The content and materials on the KetoPrem website are provided for general informational purposes only. We reserve the right to modify, update, or discontinue any part of the website without notice.


2. Product Information:

2.1. We make every effort to provide accurate and up-to-date product information, including ingredients, nutritional information, and descriptions. However, we do not warrant that the product information is error-free or complete. It is your responsibility to read and understand all product labels and packaging before consumption.

2.2. Prices and availability of products are subject to change without notice.


3. Orders and Payments:

3.1. Placing an order constitutes an offer to purchase the selected products. All orders are subject to acceptance by KetoPrem.

3.2. Payment for orders must be made through the provided payment methods at the time of purchase. We accept major credit cards and other forms of electronic payment.

3.3. We reserve the right to refuse or cancel any order for any reason, including but not limited to incorrect pricing, product availability, or suspicion of fraudulent activity.


4. Shipping and Delivery:

4.1. KetoPrem strives to process and ship orders promptly. However, shipping times may vary based on factors beyond our control. We are not responsible for any delays caused by third-party shipping carriers.

4.2. Customers are responsible for providing accurate and complete shipping information. We are not liable for orders that are delayed or undelivered due to inaccurate shipping details.


5. Returns and Refunds:

5.1. We want you to be satisfied with your purchases. If you receive a damaged or defective product, please contact our customer service team within 7 days of receiving the item to arrange for a replacement or refund.

5.2. Due to the nature of our products, we do not accept returns for reasons other than product defects or damage.


6. Privacy and Security:

6.1. Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal information.


7. Intellectual Property:

7.1. All content on the KetoPrem website, including text, images, graphics, logos, and trademarks, is the property of KetoPrem or its licensors and is protected by copyright and other intellectual property laws.


8. Limitation of Liability:

8.1. KetoPrem shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the website or products purchased through the website.


9. Governing Law:

9.1. These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which KetoPrem is located.


10. Contact Information:

10.1. For any questions, concerns, or inquiries, please contact our customer service team at customer-service@ketoprem.com.


By using the KetoPrem website and making purchases through our store, you agree to abide by these terms and conditions. We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of the website after changes have been made constitutes acceptance of the updated terms.